Archive for the ‘conferencing’ Category

Tough Economies Can Drive Innovation

Wednesday, November 19th, 2008

Whether we are currently in a recession is debatable, but whether or not we are dealing with tough economic times right now is not. It was just two months ago that the federal government took over Freddie Mac & Fannie Mae, then came the $700 billion bailout for financial institutions that included Freddie & Fannie, the Dow Jones Industrial average has dropped 4,961 points or 38.29% since this time last year (November 20, 2007), & now the big 3 car manufacturers are requesting a $25 billion dollar bailout. During all of this, the IT & telecom sectors have begun to feel the pinch too. This is evident from layoffs reported by Sun Microsystems, job cuts by Cisco right here in Texas, 10,000 job cuts announced by BT, 3,000 cuts by Motorola, & unfortunately the list goes on & on.

In response to these tough economic times companies need to look to new & innovative solutions that can save them money, time, & ultimately help them succeed in growing their business. We are always looking for ways to grow our business by investing in solutions that save us time & money. Just recently we were featured in an article about how we have used virtualization in order to streamline our systems administration processes all while saving money too.

Many of our products & services result in costs & time savings for businesses & I wanted to share a few in hopes that they may help your business.

Web & Audio Conferencing
Provides businesses with affordable, on-demand conferencing that can be used anytime by simply picking up the phone & dialing a personal code. The service includes a convenient Online dashboard for account management, monitoring live conference calls, & reporting.

Transaction Processing Services
We manage 860 million end-user accounts & we process well over 19 million transactions per day. Our transaction processing capacity is capable of handling over 40 billion transactions per year - more than enough for practically anything that a business could dream up.

Least Cost Routing & iQT
By combining our Least Cost Routing (LCR) engine with our patented iQT technology we can monitor & analyze ever call in real-time & automatically remove carrier routes that do not meet strict quality standards. The result is the best possible ratio of quality & pricing for terminating your calls.

By using these & many other products & services you can save your business money & precious time that can be better spent focusing on your core competencies & your customers.

Brian Kirk
VP Business Development
NetworkIP & Jaduka

Technology Can Save Your Business Too

Monday, July 28th, 2008

I commented last week on how many businesses are turning to innovative telephony services such as conferencing to avoid the high costs associated with employee travel. Today while reading about Netflix’s second-quarter net income, which climbed 3.8%, I thought to myself “How did they do it?”

In the middle of googling for other reports about Netflix it hit me - technology is saving their business!

As the price of gas continues to rise, so do the cost of going to the movies. As a result, more consumers are staying at home to watch movies & many of them are renting those movies through Netflix. Unfortunately for Netflix, higher fuel prices are also driving up the costs to deliver movies to the consumer’s mailbox. Netflix’s margin is already pretty thin & those margins can be completely eaten up if you have a consumer base that is exchanging movies almost as fast as they get them. Netflix’s subscritpion model allows their users to exchange as many movies as he/she wants per month & their subscription fee stays the same. This model works very well for the consumer & until recently worked for Netflix too.

Rather than drastically changer their model & risk loosing existing subscribers, Netflix responded with an innovative solution using technology to their advantage. This new solution actually provides more to the consumer & cleverly works in Netflix’s advantage too!

First Netflix began offering a “Watch Instantly” option from their website. Users were allowed a certain amount of hours per month to watch streaming movies to their PC for free. Netflix realized very quickly that this feature resulted in the shipment of less movies to their consumers because they were watching more movies on-line. The costs for Netflix to offer live streaming videos versus mailing movies was significantly less & they quickly removed any maximum on the amount of viewing hours they offered to their users in hopes that the number of shipments required would continue to drop while usership would continue to rise.

Netflix also just announced a deal with Microsoft to stream movies directly to a user’s Xbox 360 game console. It obvious that Netflix is looking to offer their consumers as many options as possible to view movies as long as it doesn’t involve shipping that movie to the consumer. Again, the rationale being that as more users view their movies on-line, the less likely they are to order their movies through the mail & the net result is higher margins & ultimately more profits for Netflix.

Each day I imagine more things that companies can do with technologies to save their company time, money, & resources. One of my greatest pleasures at work is seeing so many companies actively taking advantages of the technologies that we & Jaduka have developed to save money & improve their business processes with communications.

Using Innovative Telecommunication Products to Save Money

Wednesday, July 23rd, 2008

Let’s face it, the costs associated with travel are only going to continue to rise & as a result company travel budgets will be strained. Whether we are talking air travel or simply getting in a car to commute for an across town meeting, rising fuel costs are affecting all modes of travel. At NetworkIP & Jaduka we have over 300 miles separating our three offices located in Texas (Austin, Dallas, & Longview). We are part of a growing number of companies that are reducing the number of face-to-face meetings that we have with our teams in order to save money.

Telecom technologies such as voice, web, & video conferencing that have been around now for many years are really beginning to experience an upswing in their usage. We have always taken advantage of our own audio & web conferencing services & today that statement is truer than ever. Given that we can host up to 50 participants on a single conference call & because everyone at the company has access to the conferencing product we host conference calls all day long for any number of reasons. After adding document sharing capabilities to our web conferencing solution a few years back it really did become hard to justify traveling between offices for presentations.

In just the past few months, we’ve seen significant increases in the volume of conferencing minutes hosted through our solution. While a good portion of this increase in conferencing minutes is a result of the new applications & services from 3rd party developers that are using Jaduka’s conferencing API (announced at the Web 2.0 Expo in April of this year), our NetworkIP customers who are rebranding & selling our conferencing solution have seen a significant increase in usage too.

In addition to saving companies money & still allowing employees to effectively communicate these innovative telecommunications products are also creating a greener environment for the world. I read an article in the New York Times this morning that said Cisco alone is avoiding $100 million in yearly travel costs & reducing its green house gas emissions by 10% by making use of these types of products. Imagine that, companies can save money by using these telecom products & at the same time they are supporting a greener environment. It’s a win-win solution.