Posts Tagged ‘iQT’

Secrets of Success for Service Providers

Monday, December 7th, 2009

It’s hard to believe that another year is about to pass. Of all our years in business, 2009 has certainly been the most challenging for our industry. In 2010, we expect to see additional market consolidation and even more focus on quality and price. As a result, we felt the need to share our “Secrets of Success” with the industry and for companies looking for or considering becoming a Service Provider.

It’s with great pleasure that I’m able to introduce you to Pete Pattullo, our CEO. Pete has taken the time to put together an online video that covers the areas that we feel are the “Secrets of Success” for a Service Provider. Those nine areas are:

-    Reliability
-    Quality Connections
-    Cost Competitive
-    Power of Information
-    Evolution
-    Innovation
-    Point of Sale
-    Integrated Customer Service
-    The Right People and Skills

Pete dispels the myth that providing an Enterprise-Ready solution is as easy as plugging in a toaster. To succeed, Pete outlines, in detail, the key elements that form the foundation of NetworkIP’s business and how we continually succeed regardless of external market conditions.

We hope you learn from our successes and we wish you all the best in 2010!

Brian Kirk
VP Business Development
NetworkIP

Tough Economies Can Drive Innovation

Wednesday, November 19th, 2008

Whether we are currently in a recession is debatable, but whether or not we are dealing with tough economic times right now is not. It was just two months ago that the federal government took over Freddie Mac & Fannie Mae, then came the $700 billion bailout for financial institutions that included Freddie & Fannie, the Dow Jones Industrial average has dropped 4,961 points or 38.29% since this time last year (November 20, 2007), & now the big 3 car manufacturers are requesting a $25 billion dollar bailout. During all of this, the IT & telecom sectors have begun to feel the pinch too. This is evident from layoffs reported by Sun Microsystems, job cuts by Cisco right here in Texas, 10,000 job cuts announced by BT, 3,000 cuts by Motorola, & unfortunately the list goes on & on.

In response to these tough economic times companies need to look to new & innovative solutions that can save them money, time, & ultimately help them succeed in growing their business. We are always looking for ways to grow our business by investing in solutions that save us time & money. Just recently we were featured in an article about how we have used virtualization in order to streamline our systems administration processes all while saving money too.

Many of our products & services result in costs & time savings for businesses & I wanted to share a few in hopes that they may help your business.

Web & Audio Conferencing
Provides businesses with affordable, on-demand conferencing that can be used anytime by simply picking up the phone & dialing a personal code. The service includes a convenient Online dashboard for account management, monitoring live conference calls, & reporting.

Transaction Processing Services
We manage 860 million end-user accounts & we process well over 19 million transactions per day. Our transaction processing capacity is capable of handling over 40 billion transactions per year - more than enough for practically anything that a business could dream up.

Least Cost Routing & iQT
By combining our Least Cost Routing (LCR) engine with our patented iQT technology we can monitor & analyze ever call in real-time & automatically remove carrier routes that do not meet strict quality standards. The result is the best possible ratio of quality & pricing for terminating your calls.

By using these & many other products & services you can save your business money & precious time that can be better spent focusing on your core competencies & your customers.

Brian Kirk
VP Business Development
NetworkIP & Jaduka

Success at the Prepaid Press Expo

Monday, August 25th, 2008

Last week’s Prepaid Press Expo in Las Vegas was a huge success for NetworkIP, our customers, & the prepaid card industry as a whole. The Expo brought seasoned veterans along with a good number of new companies entering the prepaid market.

In an effort to design the best conference possible The Prepaid Press partnered with the Pelorus Group & as a result the show offered a great array of conference tracks to include a look at the Prepaid Long Distance market as a whole (day 1), Prepaid Wireless (day 2), & Prepaid Alternative Payments (day 3).

On day 1 our very own CEO, Pete Pattullo, presented on the topic of “Building a Better Mousetrap” which focused on the technology of prepaid. Pete’s presentation discussed how we at NetworkIP have approached building a solution to stand the test of time received outstanding feedback from the audience. As Pete suggested, it takes a lot more than a VoIP box to develop a truly remarkable platform. It requires a combination of passion to build reliability, requires managing quality connections (our own iQT solution), ensuring competitive pricing, having the right information to make decisions, the evolution of the platform (we’ve been at it for 10 years & recently released our 8th major software revision – ICS8), innovation & the never-ending pursuit of excellence, & having talented experienced people with the right skills. These are the components that have made our solution the best in class!

Following our very own Leadership Summit Wednesday morning I caught a number of good conference sessions on Prepaid Wireless later in the day. Randall Walrond, VP of Product Management at IVR Technologies, discussed how the prepaid market can leverage the new technology of today’s mobile smart phones. He & I agree on a number of points on what these new devices & faster networks open up to the industry.

I also heard a number of compelling arguments suggesting that the average prepaid consumer isn’t ready for the new smart phones, the applications that run on these smart phones, & new technologies such as Near Field Communication (NFC). Oscar Munoz, President of Uni-Mas Corporation, provided compelling arguments that the average prepaid consumer can’t afford today’s smart phones & that technologies such as NFC are just to far out to invest in for today’s market. Munuz of course didn’t argue that smart phones & new technologies such as NFC would eventually reach the prepaid consumer. He simply suggested that it’s still a few years down the road & that we need to focus on the reality of today.

On day 3, Joel Stanton of Lightspeed Research presented on the value that exists in today’s alternative prepaid market. He discussed the pros & cons with of both the closed-loop & opened-loop gift card industry. Stanton’s presentation was then followed by a discussion on how to best distribute prepaid card solutions. Thomas Honey of Better ATM Services discussed the numerous problems with the distribution of gift cards & cited specific examples such as banks offering VISA & MasterCard gift cards.

Looking back on this year’s show & the topics that were discussed we noticed a significant shift in attention towards the mobile market. We too believe that the mobile market offers huge potential for prepaid. As network speeds increase & mobile phone operating systems, mobile devices, & the mobile networks continue to open up there is an abundance of opportunity for companies to leverage the services & applications that can be developed for this market.

Our hats off to the folks at the Prepaid Press who were able to put together such an exciting & informative event. It was definitely worth us attending, it was great for our customers, & we look forward to maturing the many new relationships that were made at this year’s event.