Posts Tagged ‘Voice 2.0’

SaaS & Mobile Productivity: Bright Spots for 2009

Tuesday, December 23rd, 2008

While most companies are reporting lower than expected earnings in 2008, there are some bright spots. NetworkIP has had our best year ever, reflecting a growing adoption of the NetworkIP Jaduka “Intelligent” Platform for telephony, voice/data applications, and feature development.

The Wall Street Journal reports that while software purchases are expected to decline, three pockets of technology will grow: Software as a Service (SaaS), Mobile Productivity Applications, and Security solutions.

We agree. We’re seeing a large increase in the numbers and types of telephony and commerce applications running on the NetworkIP Jaduka “Intelligent” Platform.  Adoption of our SaaS solutions and voice API is growing by about a million API calls a month. Our voice API opens call control and transaction processing to businesses, enabling them to more efficiently manage products and accounts in the cloud.  In 2009 we expect to see substantial gains as our platform is adopted by thousands of businesses developing applications on popular SaaS ecosystems like Serena.

In 2009 we will be releasing the first of several Mobile Productivity applications, including an iPhone Conferencing application based on Jaduka’s Conferencing API.  Just like our Web-based Conferencing solution, the new iPhone Conferencing application will allow users to start and manage conference calls from the palm of your hand.  Whether you need to connect to 3 people or 50 people at once, this application will make it easy.

It’s frictionless solutions like those offered by NetworkIP and Jaduka that are connecting people, improving business, increasing efficiency, and delivering significant value and costs savings to businesses. We look forward to 2009 with enthusiasm and vigor.
 
Brian Kirk
VP Business Development
NetworkIP & Jaduka

Transaction Processing Engine

Friday, August 1st, 2008

In a post titled, “How Billing can become a Revenue Generator“, the authors of Telco 2.0 cited the many possibilities for a Telco to use their transaction processing and billing capabilities in other verticals to help solve real business problems. The article first pointed to the reliability and security problems recently in the news about the Oyster Card (an electronic ticket system used by Transport for London (TfL). The article suggests that if a Telco had been offering they Oyster Card services such problems would be much less likely to occur because Telcos have developed the infrastructure to handle high volumes of traffic, we understand the importance of reliability of pre-paid systems, and we know all about the importance of security in payment systems too.

The article went on to cite how a Telco’s transaction processing and billing capabilities can provide significant value to other verticals to include Yield Management in the airline industry and another transport system run by the TfL that enforces traffic congestion charges.

We couldn’t agree more with the article and that is why earlier this year we launched our Transaction Services Platform (TSP) which is available through use of Jaduka’s Transaction Services API. We identified that businesses were having significant problems managing huge volumes of transactions in real-time; much like the article described. Rather than these businesses being able to focus on their own product development and services they were caught up trying to manage their transactions and billing for which they really didn’t have the infrastructure or knowledge to fully support.

Over the past 10 years we’ve developed a solution that has stood the test of time and continues to be future-proof. Using our own Transaction Services Platform we successfully process and bill for over 2 million calls a day, we manage transactions for well over 800 million user accounts, and we are processing close to a million API transactions any given day.

At NetworkIP, we understand the value of security and reliability. We have invested the dollars and resources to develop what is now an award winning solution that can manage your transaction processing and billing needs so your company can maintain its focus on its products and services.